About "ProMasters"

More than 40 years of Concierge experience

Getting our start in Cable sales we are now fully integrated with most provider services company that provides reliable cleaning solutions to commercial, corporate, industrial and residential clients. Giving great personalized service to Residential Customers is still are number one goal.

Our diligent management and work ethic is central to ProMaster's philosophy and critical to delivering consistent, quality choices for our customers. We pride ourselves on making our management accountable to the client through direct access and interaction with our your local Rep to our Managing Director.

Our Mission

ProMasters Concierge Service is a modern day concierge that serves as a personal assistant and a lifestyle manager to help people in the management of their homes and the improvement of their lives.

Our Vision

We have more than 200 locations across the United States and Canada. All of them are committed to the same common values and principles of Great Service on a personal level with Local and National Accountability.

If you’re not happy, just let us know and
we’ll work with you to make it right

Just Contact Us

Our Team

Our Company is a minority owned business with a large group of specially trained, dedicated employees to provide professional service with a personal touch.

Ricky LeMar

Managing Founding Director

Ricky started in 1992 and provides the leadership needed to maintain our reputation and goodwill in the community.

Phylesia LeMar

Customer Service Manager

She is the direct “pipeline” to our Service Providers and Customers to ensure they are being heard and their special needs are being met.

Elizabeth Christianson

Traverse City Local Director

Elizabeth joined our team in 1992. She brings a wealth of knowledge being one of our original "Maids" helping develop our programs.

Our Values

Our goal is Your satisfaction. Get our Refrigerator Magnet (So our number is handy). Call any Time.

Client oriented: We serve our clients as if we were serving ourselves. We value their feedback and we use it to improve our work.
Eco-Friendly Oriented: We carefully find the best home choices for you tkat keep you and our enviroment safe and give amazing results.
Excellence and Innovation: We provide training to our personnel in order to ensure the high standard of service. We stay up-to-date on the latest innovations in eco-friendly products and technologies, allowing us to bring the best in to our clients’ homes.
Expansion / Growth: we make ourselves known in the community; we create long term relations, while constantly expanding. Therefore, we are always bringing in more people to work for us.

History of ProMasters

Providing house and offices cable and utility services for more than 25 years

Our Utility Manager App is widely recognized for our commitment to serving our customers while staying friendly to the environment. We have a history of excellence and dedication to our clients, providing professional and high-quality house cleaning services across America.

We began in 1989 and are growning to include more than 250 locations across North America.

Our cleaning services Started in the Traverse City Michigan area in 1989 as one of the first whole house and office concierge services in the region.

This quality commitment and reputation for excellent service attracted outside people. Now expanding Across America and Canada.

The management team did not change and Ricky continues on in his leadership position with the Board of Directors. We are excited to announce a new era of growth for both new and existing units under the guidance of Ricky LeMar founding executive of ProMasters.

Why Hire Us?

Choose us because of our reputation for excellence. For more than 25 years, we've earned a name for quality and customer service. The homeowners we serve rely on us for detail-oriented, consistent home services, every single time we help you.

With Us, Your Satisfaction Is Guaranteed

The experts at "ProMasters Utility Manager" are committed to providing thorough home services for our valued customers nationwide. In order to accomplish this goal, we adhere to strict standards that remain consistent across the board.

Our Bonded & Insured
Concierge Team

"ProMasters Utility Manager" is fully bonded and insured, which means you can have peace of mind when you hire us as your residential needs. Helping our customers feel confident in our services is very important to us.

Our Teams Consist
of Fully Trained Employees

It means every individual hired at a location of "Utility Manager" goes through a thorough screening process, and then is trained in every aspect of our home services. This ensures high-quality service every time.

Every Location
is Locally Owned

Life is just too short to be looking for the best deals for your home. You should be able to enjoy peace of mind knowing that your home is in good hands, while focusing on things that matter more to you, such as your family and loved ones.

Free Over the Phone
Estimates

"Utility Manager" is the key to keeping a safe home while making more time for yourself and the things you love most.
Contact us for a FREE estimate.

We Guarantee Our Work

"Utility Manager" strives to provide the highest level of quality, service and value to each and every customer. If you are not completely satisfied with our service. If you have a problem, inform us within 24 hours of your so we can resolve the situation to your satisfaction.